My resume
I keep my personal info private, so please email me if you would like a print version of my resume or if you need my address, phone number, or references.
For more information about some of the items cited below, please see my portfolio.
David Schlossberg
Summary
A seasoned technology designer and manager with a strong background in user-centered design principles seeks a position at an innovative company to lead creation of technology experiences that people love.
Work History
Marketo
Senior Product Manager
San Mateo, CA
July 2008 - present
- Led creation of a new product including customer interviews, competitor research, and UI design
- Designed and presented new feature specifications internally and to current and prospective customer
- Created personas of customers based on interviews and internal feedback
- Redesigned, wrote documentation, and managed the community site http://success.marketo.com
- Served as product expert to sales and support teams, solving issues for new and existing customers
Meez
Product Manager
San Francisco, CA
Mar 2007 - Apr 2008
- Designed and launched branded Meez experiences on partner sites, bringing in 20% of daily visits
- Revamped friend invite features over several releases, increasing friend referral traffic 30-40x
- Managed creation of a new forum and content management tools, applying user-centered design
- Improved products' user experience using heuristic evaluations and usability tests
IODA
Senior Engineer/Technical Producer
San Francisco, CA
May 2006 - Feb 2007
- Redesigned the public site UI and information architecture, managing a consulting graphic designer
- Authored functional requirements, PRDs, and mockups based on company needs and MRDs
- Conducted usability tests, presented results, and made improvements based on test results
- Designed a new metadata import process using Perl, Java, and MySQL
School of Information Management and Systems - U.C. Berkeley
Graduate Student Researcher
Berkeley, CA
May 2004 - Aug 2005
- Participated in research and events that preceded the MacArthur Digital Youth project
- Created a collaborative workspace and provided research and ideas for Prof. Larry Downes
- Tutored and graded the introductory and advanced networking courses at SIMS
- Interfaced a learning object library with Berkeley's digital library via XML, PHP, and MySQL
Applied Research Laboratories: University of Texas at Austin
Engineering Scientist Associate
Austin, TX
June 2000 - July 2003
- Redesigned large portions of C++ code base including new documentation for users and developers
- Contributed to software that became the cross-platform, open source GPSTk library
- Created new QA and build processes with PERL and Jam including test automation
Relevant skills
- Product management, user interface design, project management, information architecture
- User-centered design, needs analysis, usability testing, surveys, interviews
- Photoshop, Visio, MS Office, HTML, CSS, Javascript
Education
University of California at Berkeley
Masters of Information Management and Systems
GPA: 3.8/4.0
Aug 2003 - May 2005
Washington University in St. Louis
B.S. in Computer Science and B.S. in Computer Engineering
GPA: 3.6/4.0
Aug 1996 - May 2000
Other Accomplishments
- Conducted a final project studying how Berkeley freshmen use communication and media technologies
- Co-president of IMSA, the SIMS student organization
- Participated in the Samuelson Law, Technology, and Public Policy clinic
- Built a CMS and user documentation for the San Francisco Women’s Political Committee
