David Schlossberg's Resume

Here's a brief version of my resume. Address, phone number, references, and a much nicer version of this resume are available by request. You can view my CV by clicking this link. Click the email link in the menu for my email contact information.

For images and more information about some of the work and projects cited below, take a few minutes and look at my portfolio.

Work History

Marketo
Senior Product Manager
San Mateo, CA
July 2008 - present

• Created new product development process including research, use cases, mockups, personas, and schedules
• Conducted customer interviews and researched competitors for new product development
• Presented new product prototypes and mockups to executive staff, current customers, and potential clients
• Served as product expert to sales and support teams, solving issues for new and existing customers

Meez
Product Manager
San Francisco, CA
Mar 2007 - Apr 2008

• Launched co-branded versions of the Meez website on partner sites, bringing in 20% of daily visits
• Revamped friend invite features over several releases, increasing friend referral traffic 30-40x
• Applied user-centered design principles in designs for a new forum and content management tools
• Managed external contractors, and assisted community and customer service management
• Improved products' user experience using heuristic evaluations and usability tests
• Coordinated engineering, marketing, art, executives, and third parties throughout the development process

IODA
Senior Engineer/Technical Producer
San Francisco, CA
May 2006 - Feb 2007

• Redesigned the site look and information architecture, managing a consulting graphic designer
• Authored functional requirements, PRDs, and mockups based on company needs and MRDs
• Ensured timely delivery of new features and marketing materials for conferences and releases
• Conducted usability tests, presented results, and made improvements based on test results
• Assisted web developers with QA, feedback, overcoming obstacles, heuristic evaluation, and prototypes

School of Information Management and Systems - U.C. Berkeley
Graduate Student Researcher
Berkeley, CA
May 2004 - Aug 2005

• Participated in research and events that preceded the MacArthur Digital Youth project
• Created a collaborative workspace and provided research and ideas for Prof. Larry Downes
• Tutored and graded the introductory and advanced networking courses at SIMS
• Interfaced a learning object library with Berkeley's digital library via XML, PHP, and MySQL

Applied Research Laboratories: University of Texas at Austin
Engineering Scientist Associate
Austin, TX
June 2000 - July 2003

• Redesigned large portions of C++ code base including new documentation for users and developers
• Contributed to software that became the cross-platform, open source GPSTk library
• Created new QA and build processes with PERL and Jam including test automation

Masters Degree Accomplishments

• Conducted a final project studying how Berkeley freshmen use communication and media technologies
• Co-president of IMSA, the SIMS student organization
• Participated in the Samuelson Law, Technology, and Public Policy clinic
• Researched blogging through the lens of economics with statistical analyses and interviews
• Built a web site and user documentation for the San Francisco Women’s Political Committee

Relevant skills

• Product management, interaction design, project management, user interface design, information architecture
• User-centered design, needs analysis, usability testing, surveys, interviews, contextual inquiry
• Photoshop, Visio, HTML, CSS, Perl, PHP, SQL, Java, CVS, XML

Education

University of California at Berkeley
Masters of Information Management and Systems
GPA: 3.8/4.0
Aug 2003 - May 2005

Washington University in St. Louis
B.S. in Computer Science and B.S. in Computer Engineering
GPA: 3.6/4.0
Aug 1996 - May 2000